The decisions that are reached about who is recognised for what reasons communicate a lot about an organisation’s culture. Reflect for a moment on what types of behaviours leaders in your organisation are encouraging (or discouraging) through reward and recognition decisions. To what extent does your organisation make behaviours matter when it comes time to make pay, bonus or promotion decisions.
The purpose of reward and recognition programs is to influence emotion, thinking and ultimately behaviour. Understanding the link between how people are acknowledged through praise or benefit, and the influence that in turn has on not only their own behaviour but that of other people is critical.